Operational Support Systems (OSS) process telecommunications information such as service provisioning, inventory, billing, maintenance and network management. OSS is essential for controlling management functions to allow benefits such as error and cost reduction and accelerated provisioning times.

Wisor Telecom, founded in 1997, provides operational support system (OSS) software solutions and professional services. Wisor’s robust solution suite focuses on service order transactions, independent interconnection validation, and order management and provisioning. Wisor products and services enhance and streamline the order management, provisioning, service inventory, optimization, service management and quality assurance systems and processes used by carriers. Backed by telecommunications process expertise, Wisor enables its clients to differentiate themselves in their markets and deliver an improved customer experience to their end-customer subscribers during service initiation, carrier migration and throughout the service subscription. Wisor designs, develops, markets and supports innovative software products and software-based services that enable the fulfillment of robust, next generation and traditional telecommunications services.

Wisor has long been known as the “Expert’s Expert” when it comes to order management and interconnection. Wisor has unmatched expertise in telecom OSS, ASR, LSR Ordering and Pre-order, including Number Portability. It’s what we do as our “core” business. Wisor’s customers have the advantage of pre-programmed business rules, interfaces, and protocols maintained and continually updated by the people who test the systems of the carriers. Wisor’s software has been specifically designed for the order processing task, offering higher automation, accuracy and flow through rates than you can find elsewhere. No matter how complex an order may be, Wisor has the expertise to get it processed right, and fast—saving you money and improving your customers’ satisfaction with your service.

Wisor’s customer’s benefit from the ISO 9001:2000 certified software development & maintenance organization wholly owned and operated by Wisor, located in Bangalore India. Wisor India is staffed by English speaking, highly educated telecom experts, focused solely on Wisor’s products and services. The combination of this highly skilled workforce in India supervised by US based Wisor personnel allows the realization of the maximum amount of cost savings coupled with the highest quality of service, available around the clock.